The failure of a "major switch"
at Los Angeles International Airport is preventing U.S. Customs officials from accessing databases containing information on arriving passengers. Because of this, more than 20,000 international passengers arriving at the airport were forced to spend hours in planes and terminal buildings
while the component was replaced.
"This is probably one of the worst days we've had. I've been with the agency for 30 years and I've never seen the system go down and stay down for as long as it did," Peter Gordon, acting port director for customs, told The Los Angeles Times.