Thursday, July 05, 2007

Sprint Terminates Customers Who Complain

Sprint/Nextel has begun sending letters to some customers saying their service will be canceled because of excessive calls to customer service.
"Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information," the letter reads. "While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs."

via BoingBoing


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